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Frequently Asked Questions

Bienvenidos a El Paseo Hotel! We are looking forward to your arrival and eager to help you enjoy a carefree and memory filled vacation in South Beach. Should you have any special requests or would like to make any changes to your reservation, please contact us at our toll free number 855-417-8483 or email us at reservations@elpaseohotel.com
Below is some additional information about our Hotel that you may find useful:
 
A No, the hotel is 100% non-smoking. You may smoke in designated areas outside of the hotel.
A Yes, El Paseo is pet friendly. Dogs and cats are allowed, up to one pet per room, with a $15 pet fee per night.
A Yes, El Paseo Hotel offers valet parking at $35 plus tax ($37.45) per day per vehicle, with unlimited in/out privileges. Valet parking is located at the corner of 15th and Drexel Aves. If you are renting a car, please enter 443 Espanola Way, Miami Beach, FL 33139 in your GPS. This will bring you directly to our valet stand on Drexel Ave and a bellman will assist you with your luggage.
Car's and SUV's pay $35.00 per day.
Anything above 204″ L x 81″ W x 74″ H is subject to an oversize charge of $50. This includes large/raised trucks or SUVs, Sprinter Vans, and 12+ passenger vans.
For tour buses, the oversized rate is $100 per night, for three spaces. For tour buses that require an additional space, the oversized rate is $150.
A 7% tax is applied to parking fees.
A

Kasa El Paseo Miami Beach doesn't provide shuttle service, but we recommend the following shuttle companies. Please call them in advance for schedules, reservations, rates and pick up/drop off information.
From Miami International Airport, use Super Shuttle - 1-800-258-3826 www.supershuttle.com
From Fort Lauderdale International Airport, use Go Airport Shuttle – 1-844-787-1670  www.goairportshuttle.com  or email info@goairportshuttle.com
(all rates are subject to change depending on demand)

Additionally, taxis, Lyft, and Uber are always available. A taxi to/from Miami International is approximately $35 and Fort Lauderdale around $85 per vehicle. With no traffic, a taxi to/from Miami International Airport should take approximately 20 minutes and 45 minutes from Fort Lauderdale International Airport. Please confirm and verify rates with the driver before getting in the taxi to avoid any misunderstandings. 

A Unlike traditional hotels, Kasa El Paseo Miami Beach does not have a staffed front desk, so we are unable to accept any package deliveries. Instead, we recommend that you have your package shipped to a nearby UPS storeFedEx store, or Amazon Locker. Information on these facilities is listed in the Amenity Guide of your Virtual Front Desk. Please note, Kasa is not liable for the loss of or damage to any packages, nor will these be returned if left behind. Kasa is also not responsible for any fees charged by these package services.
A

We love to accommodate early check-in requests for no additional fee whenever possible. Our ability to do so is based upon availability. To request an early check-in, you may do so on your Virtual Check-In form. Let us know the time you would like to arrive, and why. Please note, the earliest possible check-in time that we can allow is 12PM with no exceptions at this time. 

The ability to request a late checkout will be available at 6 PM the day before your departure. If we are able to accommodate the request, you will be prompted to choose either a 3 PM checkout or an 8 PM checkout. Fees may apply. If we are unable to provide a late checkout, we will let you know at that time. 

For any questions, reach out to our 24/7 guest experience team by texting or calling at 650-451-3444, or send us an email at reservations@kasa.com and we’d be happy to help! 

A Kasa El Paseo Miami Beach offers three room types that feature two beds: A standard room with two queen beds, a deluxe one-bedroom suite with two queen beds, and the deluxe two-bedroom suite. If you need a room with two beds, you will need to book one of these room types. Kasa El Paseo Miami Beach does not have any rollaway beds or cots.
A

At Kasa El Paseo Miami Beach, we offer our guests a contactless, self check-in process. Through our virtual booking and verification process, your reservation is verified ahead of your arrival to provide a more efficient and seamless check in process. This means that you are welcome to check in at any time after your set check in time on the day your reservation begins, no matter how late you are due to arrive to your Kasa. 

If you have any questions during your check in process, our dedicated Guest Experience team is available 24/7. Please give us a call or text (650) 451-3444 for assistance and we will be here to help!

A Yes, our daily resort fee of $19 includes:
  • 2 lounge chairs on the beach & beach towels
  • Access to the on-site library, which is stocked with books
  • Ultrafast WiFi
  • 15% discount at Espanola Way restaurants
A Yes, Kasa El Paseo Miami Beach is a half-mile from the Fillmore Miami Beach. Guests can walk to the venue within nine minutes by heading north on Washington Ave. or drive the same route within five minutes. Parking for the venue is located along either side of 17th St.
A Some of the best free things to see and do in Miami include:
  • Days at the beach
  • Local farmers markets
  • Art walks and tours
  • The Vizcaya Museum and Gardens
  • Bike tours
  • Live jazz at MOCA
  • Miami Science Museum
A Miami Beach is known for an eclectic variety of culinary offerings, including local specialties like stone crabs, fish sandwiches, Cuban sandwiches and key lime pie. Visitors will find an array of different types of restaurants offering everything from vegan to local seafood to authentic Cuban cuisine nearby.
A Some of the best local shopping spots include the Shops at Sunset Place, the Miracle Mile, Shops by the Falls, the Design District, Dolphin Mall, and the Rabbit Hole, all located moments from Kasa El Paseo Miami Beach.