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Frequently Asked Questions

Bienvenidos a El Paseo Hotel! We are looking forward to your arrival and eager to help you enjoy a carefree and memory filled vacation in South Beach. Should you have any special requests or would like to make any changes to your reservation, please contact us at our toll free number 855-417-8483 or email us at [email protected]
Below is some additional information about our Hotel that you may find useful:
 

Q
Is there a deposit required?

A Yes, there is a $60 per day deposit required at registration. This deposit will cover any incidentals you may have, and any remaining or unused balance is released immediately at check-out. However, your credit institution or bank may take up to 45 days to make these funds available to you (especially international institutions). If using a debit card, available funds are reduced by that amount immediately. Check the deposit release policy with your bank or credit institution.

Q
Are pets allowed?

A The hotel is not pet friendly.  A pet whose soul function is to provide comfort or emotional support does not qualify as a service animal under the ADA.   If a pet is found in your room, there will be a $250 nonrefundable pet fee automatically charged to your credit card.

Q
Do you have smoking rooms?

A No, the hotel is 100% non-smoking. You may smoke in designated areas. There is a $250 smoking penalty for smoking in the room or for tampering with fire safety equipment.

Q
Can I have a room with a balcony and view of Espanola Way?

A We have a very limited amount of rooms with balconies (only 3). Also, these balcony rooms are facing Espanola Way and are the noisiest rooms in the hotel. If you would like a balcony room, and don’t mind some noise, there is a $35 upgrade fee Sundays through Thursdays and $50 Fridays and Saturdays. This fee allows us to control the assignment of this very limited inventory of balcony rooms.

Q
Does The Hotel Have Any Additional Fees & Amenities?

A
  • Daily resort fee of $19 includes: 2 Beach Lounge chairs, beach towels are available in your room. Wine hour every Sunday through Thursday in our Hotel Library. All day specialty coffee service also located in our Hotel Library. USA Today newspapers and WiFi access throughout. Two welcome bottles of water in your room and 15% discount at participating outlets on Española Way!
  • Every guest of El Paseo Hotel receives a 15% discount card. This card can be used at any of Española Way outlets and restaurants.
  • For your entertainment, free “al-fresco” performances are held Wednesdays through Saturdays on Española Way and free Yoga sessions Saturday mornings.
  • All rooms are supplied with an Honor Bar for your comfort, a price list is available in your room. Unsealed or consumed items will be charged to your room.
  • Check in time is after 4:00pm and check out time is 11:00am. If you arrive or depart before this times, we will gladly hold your luggage.
  • The front desk is available to assist you with additional information you may need including reservations, directions, sightseeing tours and points of interest.
  • The hotel is 100% non-smoking and all rooms are equipped with one king size bed.

Q
Does El Paseo hotel offer parking?

A Yes, El Paseo Hotel offers valet parking at $35 plus tax ($37.45) per day per vehicle, with unlimited in/out privileges. If you choose to valet park, the fee will be posted to your room automatically. Valet parking is located at the corner of 15th and Drexel Aves. If you are renting a car, please enter 443 Espanola Way, Miami Beach FL 33139 in your GPS. This will bring you directly to our valet stand on Drexel Ave and a bellman will assist you with your luggage.
Car's and SUV's pay $35.00 per day.
Anything above 204″ L x 81″ W x 74″ H is subject to an oversize charge of $50. This includes large/raised trucks or SUVs, Sprinter Vans, and 12+ passenger vans.
For tour buses, the oversized rate is $100 per night, for three spaces. For tour buses that require an additional space, the oversized rate is $150.
A 7% tax is applied to parking fees.

Q
Does El Paseo Hotel have an airport shuttle?

A The hotel offers a one-way daily shuttle to MIA Airport and to the Port of Miami, 7 days a week (including Holidays). The shuttle departs from El Paseo Hotel at 11am and at 3pm.
Guests must reserve at the front desk. Payment can be made at the front desk and is $14 per person (including taxes and gratuity).
For pick up, if needed, call 888-276-6889.
Our guests also use the following airport shuttle services. Please call them in advance for schedules, reservations, rates and pick up/drop off information.
From Miami International Airport, use Super shuttle - 1-800-258-3826 www.supershuttle.com
From Fort Lauderdale International Airport, use Go Airport Shuttle – 1-844-787-1670
www.goairportshuttle.com
[email protected]
(all rates are subject to change depending on demand)
Additionally, taxis, Lyft, and Uber are always available. A taxi to/from Miami International is approximately $35 and Fort Lauderdale around $85 per vehicle. With no traffic a taxi to/from Miami International Airport should take approximately 20 minutes and 45 minutes from Fort Lauderdale International Airport. Please confirm and verify rates with the driver before getting in the taxi to avoid any misunderstandings. The front desk staff will gladly assist you with taxis or private transport to or from any airport if you need assistance.

Q
Does El Paseo Hotel accept packages or deliveries?

A Yes, however the hotel cannot accept any UPS deliveries unless they are directly addressed to the registered guest. Any UPS deliveries addressed directly to the hotel will be returned and not accepted. We cannot accept any packages addressed to any employee or to El Paseo Hotel. If you need any further clarification, please call the hotel.
How to address your package:
Mr. John Doe, Guest - C/O El Paseo Hotel

Q
Does El Paseo Hotel offer breakfast?

A Yes, El Paseo Hotel offers full American breakfast for $13 per person or continental breakfast for $8.50 per person. Breakfast is served daily from 8:30am to 11am.Let us know on arrival if you’d like any of our breakfast options.

Q
Does El Paseo Hotel accept cash?

A No, a valid credit card is needed upon arrival to cover your entire stay and a $60 per day deposit. Cash is not accepted at check-in. If you are traveling from overseas, please contact your credit institution before departure to activate international transactions without inconvenient delays. You may, however, pay cash upon departure.

Q
Does El Paseo Hotel offer late check-out or early check-in?

A Yes, late check-outs are granted on the day of departure based on availability. If available, from 12 noon to 4pm is half of the day’s room rate and after 4pm is full day’s rate. After 4pm the room cannot be resold to another guest. Early check-ins are also granted on arrival, based on available rooms from the day before. If available, there is a $35 early check-in fee. If not available, we will gladly hold your luggage and you may access the beach club. To guarantee a room will be available for your early arrival, you must reserve the room for the night before. This way the room will not be sold to anyone else and it will be waiting for your early morning arrival.

Q
Is El Paseo Hotel pet-friendly?

A El Paseo Hotel is not pet friendly. We do allow service animals, per the ADA’s guidelines, which does not include emotional support animals. If a pet is found in your room, there will be a $250 nonrefundable pet fee automatically charged to your credit card.

Q
Do you offer rooms with two beds or a rollaway bed?

A The hotel offers three room types that feature two beds: A standard room with two queen beds, a deluxe one-bedroom suite with two queen beds, and the deluxe two-bedroom suite. If you need a room with two beds, you will need to book one of these room types. The hotel does not have any rollaway beds or cots.

Q
I will be arriving late. How late can I check in?

A The hotel offers 24-hour check-in/reception service. You may check in at any time after 3pm. There is always a guest service agent available at the registration desk 24 hours.

Q
Does El Paseo Hotel have a resort fee?

A Yes, our daily resort fee of $19 includes:
  • Two beach lounge chairs with beach towels in your room
  • Wine hour every Sunday through Thursday in our Hotel Library
  • All day specialty coffee service also located in our Hotel Library
  • USA Today newspapers and Wi-Fi access throughout
  • Two welcome bottles of water in your room
  • 15% discount at participating outlets on Española Way

Q
Is El Paseo Hotel close to the Fillmore Miami Beach at the Jackie Gleason Theater?

A Yes, El Paseo Hotel is a half-mile from the Fillmore Miami Beach. Guests can walk to the venue within nine minutes by heading north on Washington Ave. or drive the same route within five minutes. Parking for the venue is located along either side of 17th St.

Q
What can I do in Miami for free?

A Some of the best free things to see and do in Miami include:
  • Days at the beach
  • Local farmers markets
  • Art walks and tours
  • The Vizcaya Museum and Gardens
  • Bike tours
  • Live jazz at MOCA
  • Miami Science Museum

Q
What food is Miami Beach known for?

A Miami Beach is known for an eclectic variety of culinary offerings, including local specialties like stone crabs, fish sandwiches, Cuban sandwiches and key lime pie. Visitors will find an array of different types of restaurants offering everything from vegan to local seafood to authentic Cuban cuisine nearby.

Q
Where’s the best shopping in Miami Beach?

A Some of the best local shopping spots include the Shops at Sunset Place, the Miracle Mile, Shops by the Falls, the Design District, Dolphin Mall, and the Rabbit Hole, all located moments from El Paseo Hotel.