For yours, and our safety, we're fully prepared, with new and extensive hygiene measures. Everything's the same as always - and yet slightly different. We look forward to welcoming you with a smile - though it may be partially hidden by a face mask!
Observing strict cleanliness and hygiene standards has been a part of our daily routine since long before the coronavirus outbreak. We have developed and implemented an enhanced hygiene strategy that exceeds recommended CDC and local disinfectant guidelines. After all, the health and safety of our guests and employees is our top priority - the only thing that's contagious around here is our friendliness!
Below, you can find detailed information about how we're guaranteeing maximum cleanliness and hygiene in our rooms, using improved technology to combat the virus through nebulization, disinfecting public areas and other important points
What to expect when you arrive at the hotel:
- Regardless of vaccination status, the city requires masks to be worn by visitors in all indoor Miami Beach facilities.
- All of our staff will continue to wear mouth-nose masks for the comfort of our guests.
- Hand hygiene - Disinfectant hand sanitizer dispensers are available at hotel lobby areas.
- Comprehensive virus control and disinfection via technical fogging - For all hotel areas, the already high cleaning standards were revised and supplemented by additional disinfection measures and strict rules of conduct. Among other things, we use fogging devices and electromagnetic sprayers to disinfect surfaces in the rooms and in common areas. This technology is used in hospital rooms and used by airlines as a proven disinfectant. For all hotel areas, the already high cleaning standards have been supplemented with these additional disinfection measures and strict rules of conduct.
Contactless payment*
When booking through our website, please use the pay by credit card to pay directly online. You will receive the invoice conveniently by e-mail as a PDF file and only need to pick up your prepared room card at the reception. *Please be aware, an additional $60 per day security deposit, will be held on your credit card during your stay as a general policy of the hotel.
Express Checkout Option - To maintain social distance, a copy of your statement will be delivered to your room the morning of your departure. If there are no questions concerning your charges, you may leave your room. It is not required to stop at the front desk to checkout. If an email was provided at check-in, a copy of your final statement will be emailed to you (to include any incidentals and honor bar charges).
*For more information, please contact the hotel via email at [email protected] or call the hotel at 305-400-0767
Sincerely,
Luis Soto, General Manager